Shipping policy

Our Shipping Process

From order to delivery
1. Order Verification

Certified mechanics verify item condition and availability

Within 7 work days
2. Photo Review

Receive photos of your part for approval

2 work days to approve
3. Shipping

Item shipped to your specified address

5 working days after approval
4. Tracking

Tracking details sent via email notification

2 days after shipping

DETAILED SHIPPING PROCESS

Once your order is completed with payment in full, we will contact our Certified mechanics to verify that the item that you purchased is in stock in good condition and ready to ship. We will send you a few pictures of the part you purchased immediately after it is taken off the Vehicle and we will forward the images to you for review.

The approval period is not more than 7 work days after the date that your order is completed as well as paid. You must review and Approve the photos, if necessary in 2 work days. We will make all efforts possible to deliver the item to your specified Address in 5 working days following the date that you have approved the photos.

In 2 days after sending the item to you, We will notify you via the email address you supplied to us with details of your freight company and tracking details after 2 days from the time your order was shipped. In case you've got any queries about your purchase, Feel free to contact us via:

SHIPPING REQUIREMENTS

We can ship Non Freight Items (E.g. Speedometer, ABS) at the address where debit or credit card is billed. We can ship larger items (e.g. transmissions, engines, etc.) to commercial or business addresses however, we require you to supply us with the full name of the business and address of the location.

Small Items

Examples: Speedometer, ABS modules

Can ship to billing address
Large Items

Examples: Steering Column, transmissions

Must ship to commercial addresses only

BUSINESS ADDRESS REQUIREMENTS

In addition, we need the name of the contact person at the address, along with their direct telephone number as well as email addresses. We request you to authorize us to talk directly to the individual to confirm details that we might require periodically regarding the item and delivery.

In addition, if the need for a forklift arises at the location of delivery, you will be responsible to secure and pay for it as well as the person who will operate it.

Business Details

Full business name and complete address

Contact Person

Name, direct phone, and email address

Authorization

Permission to contact for delivery confirmation

Forklift Responsibility

Customer secures and pays for forklift and operator if needed

DELIVERY INSPECTION

Critical Delivery Step

After the delivery of the part ordered, examine the packaging of your item(s) upon arrival. If you detect any damage, it is important to note it while signing for shipping on the Delivery Receipt and keep a copy of it for yourself.

7 Days

Maximum approval period

2 Days

Photo review timeframe

5 Days

Delivery after approval

Questions About Your Shipment?

Our team is here to help with any shipping or delivery concerns.