Shipping policy
Our Shipping Process
From order to delivery1. Order Verification
Certified mechanics verify item condition and availability
Within 7 work days2. Photo Review
Receive photos of your part for approval
2 work days to approve3. Shipping
Item shipped to your specified address
5 working days after approval4. Tracking
Tracking details sent via email notification
2 days after shippingDETAILED SHIPPING PROCESS
Once your order is completed with payment in full, we will contact our Certified mechanics to verify that the item that you purchased is in stock in good condition and ready to ship. We will send you a few pictures of the part you purchased immediately after it is taken off the Vehicle and we will forward the images to you for review.
The approval period is not more than 7 work days after the date that your order is completed as well as paid. You must review and Approve the photos, if necessary in 2 work days. We will make all efforts possible to deliver the item to your specified Address in 5 working days following the date that you have approved the photos.
In 2 days after sending the item to you, We will notify you via the email address you supplied to us with details of your freight company and tracking details after 2 days from the time your order was shipped. In case you've got any queries about your purchase, Feel free to contact us via:
SHIPPING REQUIREMENTS
We can ship Non Freight Items (E.g. Speedometer, ABS) at the address where debit or credit card is billed. We can ship larger items (e.g. transmissions, engines, etc.) to commercial or business addresses however, we require you to supply us with the full name of the business and address of the location.
Small Items
Examples: Speedometer, ABS modules
Large Items
Examples: Steering Column, transmissions
BUSINESS ADDRESS REQUIREMENTS
In addition, we need the name of the contact person at the address, along with their direct telephone number as well as email addresses. We request you to authorize us to talk directly to the individual to confirm details that we might require periodically regarding the item and delivery.
In addition, if the need for a forklift arises at the location of delivery, you will be responsible to secure and pay for it as well as the person who will operate it.
Business Details
Full business name and complete address
Contact Person
Name, direct phone, and email address
Authorization
Permission to contact for delivery confirmation
Forklift Responsibility
Customer secures and pays for forklift and operator if needed
DELIVERY INSPECTION
Critical Delivery Step
After the delivery of the part ordered, examine the packaging of your item(s) upon arrival. If you detect any damage, it is important to note it while signing for shipping on the Delivery Receipt and keep a copy of it for yourself.
7 Days
Maximum approval period
2 Days
Photo review timeframe
5 Days
Delivery after approval
Questions About Your Shipment?
Our team is here to help with any shipping or delivery concerns.